Terms of service

Terms of Service

Last updated: 25 January 2026

This website is operated by Glowkor (“we”, “us”, “our”). Throughout the site, the terms “you” and “your” refer to the user or customer accessing our website or purchasing from us.

By visiting www.glowkor.com or placing an order, you agree to be bound by these Terms of Service (“Terms”), including any additional policies referenced here (such as our Privacy Policy and Returns Policy).

If you do not agree to these Terms, please do not use our website or services.

1. Online Store Terms

By using this site, you confirm that:

  • You are at least the age of majority in your place of residence

  • You will not use our products or services for any unlawful or unauthorized purpose

  • You will not violate any applicable laws or regulations

Any breach of these Terms may result in termination of access to our services.

2. General Conditions

We reserve the right to refuse service to anyone for any reason, at any time.

You understand that content transmitted through our site (excluding payment information) may be transferred across networks to ensure functionality. Payment details are always encrypted and processed securely.

You may not reproduce, duplicate, copy, sell, or exploit any part of the service without written permission from Glowkor.

3. Accuracy of Information

We strive to ensure all information on our site is accurate and current. However, content is provided for general informational purposes and may occasionally contain errors or omissions.

We reserve the right to correct inaccuracies or update information at any time without prior notice.

4. Products, Pricing & Availability

  • Prices are subject to change without notice

  • Products are available online only and may be limited in quantity

  • Product descriptions and images are for reference and may vary slightly due to display differences

Returns and exchanges are governed by our Returns & Exchanges Policy.

We reserve the right to discontinue products or limit quantities at any time.

5. Orders & Billing

We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent or violate these Terms.

You agree to provide accurate and current billing and contact information to allow us to process your order and communicate with you.

6. Payments & Security

All payments are processed through Shopify’s secure, PCI-compliant checkout and approved payment providers.

Glowkor does not store or have access to your full payment details.

7. Third-Party Services & Links

Our website may contain links to third-party tools or websites. We are not responsible for the content, policies, or practices of third parties.

Use of third-party services is at your own discretion and risk.

8. User Content

If you submit reviews, feedback, or other content, you grant Glowkor the right to use, display, and distribute that content for business purposes.

You are responsible for ensuring that any content you submit is lawful and does not infringe on the rights of others.

9. Personal Information

Your submission of personal information is governed by our Privacy Policy.

10. Errors & Omissions

Occasionally, information on our site may contain typographical errors or inaccuracies related to product details, pricing, or availability.

We reserve the right to correct such issues or cancel orders affected by inaccuracies.

11. Prohibited Uses

You may not use this site to:

  • Engage in unlawful activity

  • Violate intellectual property rights

  • Transmit harmful code or malware

  • Interfere with site security or functionality

Violation of these rules may result in termination of access.

12. Disclaimer of Warranties & Limitation of Liability

Our services and products are provided “as is” and “as available” to the fullest extent permitted by law.

Glowkor is not liable for indirect, incidental, or consequential damages arising from the use of our website or products, except where prohibited by law.

13. Indemnification

You agree to indemnify and hold harmless Glowkor from any claims arising from your violation of these Terms or misuse of our services.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force.

15. Termination

These Terms remain effective unless terminated by you or Glowkor. We may terminate access if these Terms are violated.

16. Governing Law

These Terms are governed by the laws of Australia, without regard to conflict-of-law principles.

17. Changes to Terms

We may update these Terms at any time. Continued use of the site constitutes acceptance of the updated Terms.

18. Contact Information

For questions about these Terms, contact us at:
📧 customercare@glowkor.com