US shipping (tracked)

Shipping Policy

Last updated: 25 January 2026

At Glowkor, we aim to ship orders reliably and transparently.

Where We Ship From

All orders are shipped from our U.S.-based fulfillment centers.

This allows us to:

  • Process orders efficiently

  • Provide tracking on all shipments

  • Maintain consistent delivery standards

Order Processing

  • Orders are processed within 1–3 business days

  • Processing time does not include weekends or public holidays

  • Once your order has shipped, you’ll receive a confirmation email with tracking details

Delivery Timeframes

Estimated delivery times begin after processing:

United States

  • 7–10 business days

International

  • 10–14 business days, depending on destination and local customs

Delivery times are estimates and may vary due to carrier delays, weather, or customs processing.

Shipping Fees

  • Shipping fees (if applicable) are calculated at checkout

  • We do not inflate shipping costs

  • Shipping fees are non-refundable

Tracking Information

  • Tracking details are sent via email once your order ships

  • Tracking numbers may take up to 48 hours to activate in the carrier’s system

Address Accuracy

Please ensure your shipping address is entered correctly at checkout.

  • We are unable to replace or refund orders shipped to incorrect or incomplete addresses

  • Orders cannot be modified once they have been shipped

Lost or Missing Packages

Once an order is marked as shipped, delivery is handled by the carrier.

  • If your tracking shows “Delivered” but you have not received your order, please contact your local courier to file a claim

  • We are unable to issue refunds for orders confirmed as delivered by the carrier

Returns & Return Shipping

If a return is approved:

  • Return shipping costs are the responsibility of the customer

  • We will provide a return label

  • The return shipping cost will be deducted from your refund

Please see our Returns & Exchanges Policy for full details.

Out-of-Stock Items

If an item in your order becomes unavailable, we will notify you by email with next steps or alternatives.

Need Help?

If you have questions about shipping, contact us at:
📧 customercare@glowkor.com

We aim to respond within 24 business hours.